18-19 September 2019 | Riverside Venue, Heathrow, UK

Conference Programme

Conference Programme2018-10-29T13:27:04+00:00

Speakers will include industry leaders, aircrew, airport operators, academics and law enforcement agencies, with papers covering:

International Legislation

Montreal Protocol Update

Post-Incident Litigation

Recognising Potentially Unruly Behaviour

Communication Skills

De-escalation Techniques

Cross-cultural Challenges

The Impact of Alcohol at Altitude

Responsible Service of Alcohol

Unruly Passenger Restraint Issues

Football Hooliganism & Mob Behaviour

Frotteurs & Sexually Deviant Behaviour

Inflight Theft

Bomb Threat Management

Flight Attendant Uniforms

Bodycams & Inflight CCTV

Social Media Reporting

Human Trafficking

Impact of Emotional Support Animals

Medication & Inflight Behaviour

Airport Responsibility

Advertising & Entitlement

Aircrew Mental Health

Airline Case Studies

Our full programme will be announced shortly.

If you are interested in contributing your knowledge and expertise to this exciting event as a speaker, please contact our conference Chair, Philip Baum, at editor@avsec.com.


DISPAX WORLD 2014 – 10-11 JUNE 2014, LONDON, UK

DAY ONE: TUESDAY 10TH JUNE 2014

PERSONAL EXPERIENCE:

Reality Check: experiences on the front line – Martina Benková, Flight Attendant & Crew Trainer, Slovak Republic

MORNING SESSION 1: UPDATING THE TOKYO CONVENTION

Tim Colehan, IATA, Switzerland

Nico Voorbach, President, European Cockpit Association, Belgium

MORNING SESSION 2: PROSECUTING OFFENDERS, DEFENDING CLAIMS

Carol Michel, Weinberg Wheeler Hudgins Gunn & Dial, USA

Rebekah Tanti-Dougall, Tanti-Dougall & Associates, Malta

Q&A Panel:   Martina Benková; Tim Colehan; Carol Michel; Rebekah Tanti-Dougall; Ian Vasey; Nico Voorbach

CASE STUDY: Destination Ibiza, Late at Night

Ian Vasey, Sussex Police & Jane Goodchild, Monarch Airlines

AFTERNOON SESSION 1: CULTURAL ISSUES & UNRULY PASSENGER BEHAVIOUR

The Impact of Airline Advertising on Passenger Expectations – Laura Bates, The Everyday Sexism Project, UK

The Changing Profile of Cabin Crew: implications for passenger behaviour and the need for inter-cultural training – Prof. Tom Baum, University of Strathclyde, UK

Spirituality & Cultural Values on Passenger & Crew Behaviour: a Thai case study – May Tung, Human Resources Consultant, Thailand

Q&A Panel:   Laura Bates; Tom Baum; May Tung     

AFTERNOON SESSION 2: AEROMEDICAL ISSUES

Impact of Alcohol & Medication at Altitude – Prof. Michael Bagshaw, Prof. Aviation Medicine, King’s College, UK

Aircrew Mental Health: in historical context – Philip Baum, Managing Director, Green Light Ltd., UK

Aviation Security: a mental health perspective – Malcolm Cheshire, CEO, Thirdmargin (ALS)

Q&A Panel:  Michael Bagshaw; Philip Baum; Malcolm Cheshire

DAY TWO: WEDNESDAY 11TH JUNE 2014

MORNING SESSION 1: PREVENTION AS A CURE

Airport Passenger Flow: the impact on passenger behaviours – Prof. Prasad Yarlagadda, Queensland University of Technology, Australia

Behavioural Analysis: identifying people who may become unruly? – Marcia Mendes, CASRA, Switzerland

Communication: diffusing explosive individuals, ensuring support – Amelia Gómes-Buchó, Founder & Partner, Ahead!, Spain

Q&A Panel:   Amelia Gómes-Buchó; Marcia Mendes; Prasad Yarlagadda

MORNING SESSION 2: PASSENGER RESTRAINT

Pressure Points and Handcuffing Issues – Clive Howard, AVSECO, Hong Kong

Inflight Medical Issues Associated with Restraint – Sheree Hassan, Emirates, United Arab Emirates

Deportee Management – Emma Mlotshwa, Co-ordinator, Medical Justice, UK

PERSONAL EXPERIENCE: Peter*, Former Deportee (from UK to Africa)

Q&A Panel:   Sheree Hassan; Clive Howard; Emma Mlotshwa

 

AFTERNOON SESSION 1: HUMAN TRAFFICKING

SPECIAL PRESENTATION: AIRLINE AMBASSADORS, USA

Human Trafficking Awareness for Flight Attendants: A Masterclass

Sandy Dhuyvetter, Airline Ambassadors Int’l

Anne Marie Jensen, Flight Attendant, Frontier Airlines

Naomi van Duin, Flight Attendant, Delta Airlines 

AFTERNOON SESSION 2: BEST PRACTICE

AIRLINE CASE STUDY: ICELANDAIR – Ólafur Ragnar ‘Óli’ Ólafsson, Security Manager, Icelandair

PERSONAL EXPERIENCE: BRITISH AIRWAYS

Capt. William Hagan, Captain BA2069

London Gatwick to Nairobi, 29 December 2000

 

Chairman’s Take Away

Philip Baum, Conference Chairman, DISPAX World 2014